Polite and respectful behavior is vanishing from our world today.  Bullying, hostile and polarizing political interactions, tasteless and tactless comments delivered without discretion, everyone talking at once but nobody listening—we are treating each other badly in our daily lives, and our relationships and society are fragmenting and deteriorating as a result.


But it doesn’t have to be this way.  Sara Hacala, a certified etiquette and protocol consultant, offers guidance that goes beyond the hollow display of proper manners and good conduct.  Hacala presents civility as a mind-set that encompasses values and attitudes that help us embrace our shared humanity and repair our society.  She taps the wisdom of spiritual luminaries as well as the latest social science research to provide 52 practical ways we can reverse the course of incivility and create a more enriching and pleasant place to live.


Whether in our interpersonal lives, the workplace, our schools, in government, or the world at large, she shows us benefits that civilized behavior—respectful, thoughtful, kind, inclusive and generous treatment of others can provide—deepening our relationships and allowing us to live lives that are ultimately more meaningful.



Skylight Paths Publishing

Self-Help / Personal Growth

6 x 9, 224 pp Quality PB Original 978-1-59473-314-7 $16.99

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“Desperately needed.

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--Skylight Paths Publishing

Is bad behavior the new normal?


A candid call-to-action to restore respectful and meaningful engagement with each other

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